Last Updated: October 2025
Thank you for shopping with Chirackal Light House.
We understand that sometimes you may need to cancel an order, and we’ve designed this policy to make the process simple and transparent.
Orders can be cancelled within 24 hours of placing them, provided the product has not yet been shipped.
To request a cancellation, please contact us immediately through:
Phone: +91 81380 07594
Once your cancellation request is verified and approved, the refund (if applicable) will be processed within 7–10 business days through your original payment method.
If your order has already been dispatched, it cannot be cancelled.
You may still be eligible for a return after receiving the product — please refer to our Return & Refund Policy for details.
We reserve the right to cancel an order in the following cases:
The product is out of stock or discontinued
Pricing or product information errors on the website
Payment not received or incomplete
Suspicious or fraudulent transactions detected
In such cases, you will be notified promptly, and a full refund will be issued if payment was made.
All eligible refunds for cancelled orders will be processed within 7–10 working days after confirmation.
The exact time may vary depending on your bank or payment provider.
For any order-related concerns, cancellations, or updates, please contact us at:
Chirackal Light House
Email: info@chirackallighthouse.com
Phone: +91 81380 07594
Address: Chirackal Light House, Kalady Road, Angamaly, Kerala 683572
